Last
Updated October
2023 International Transfers of Personal
Data How Long Your Personal Data Will Be
Retained Changes to This Privacy Notice Reckitt
values your privacy and the protection of your Personal Data. This Company Privacy
Notice ("Notice") explains how we collect, store, use, share, transfer,
delete, disclose, and process information collected from or about you by us, and
any directly or indirectly controlled affiliate or subsidiary thereof
(collectively, "Company," "we," "our," or "us"). As
an international company, Company has multiple legal entities in different
jurisdictions that are responsible for the Personal Data they process, and we
process Personal Data in accordance with these applicable laws and regulations.
Learn more about Reckitt and its brands and its affiliates at Reckitt.com Across
all of our business activities we seek to base our privacy practices on
accepted principles of privacy and data protection. These principles include: •
Transparent:
To be open about privacy practices,
policies, developments, and the details of any processing that takes place and
to specify the purposes for which Personal Data is collected and processed
before such collection takes place. •
Fair in Processing:
To obtain Personal Data in good faith by
legitimate, lawful, and fair means and to process Personal Data only in
accordance with the purposes for which it was collected. •
Engage in Privacy by
Design: To
ensure we create solutions and process data with privacy at the forefront and
in accordance with these principles. •
Accountable:
To be accountable for complying with
measures that give effect to these principles, including by ensuring
accountability of third parties with whom we interact through appropriate
contracts. •
Responsive to Privacy
Requests: To
be responsive to individual's privacy rights afforded by law. •
Protective:
To protect Personal Data using reasonable
security safeguards, to ensure data accuracy, and to limit use to that which is
necessary for the processing purpose. This
Notice describes the types of Personal Data that Company may collect or
process, how we may use and disclose that Personal Data, and how you may
exercise any rights you may have regarding our processing of your Personal
Data. This
Notice applies to Personal Data collected or processed by us online (through
websites, applications, email, and otherwise) ("Online Services"); and in other situations where you interact with us, including
but not limited to interacting with or visiting our sites and offices or our
events (e.g., tradeshows and conferences) (such products, services, Online
Services, and other systems collectively, the "Products and Services");
when we process your data as an employee of a company for which we provide
Products or Services; or anywhere this Notice is posted or referenced. This
Notice also applies to Personal Data that is collected or processed when you
interact with us in person, by telephone, or by mail. •
Company
may have other unique privacy notices that apply to certain specific situations
and in such instances, the unique privacy notices control. •
If you
provide us with Personal Data of anyone other than yourself, please note that
you are responsible for complying with all applicable privacy and data
protection laws prior to providing that information to Company (including
obtaining consent, if required). •
Please
review this Notice carefully. To the extent permitted by applicable law, by
providing us your Personal Data or otherwise interacting with us, you are
agreeing to this Notice. •
The Company
subsidiary or affiliate with whom you are interacting or who owns and operates
the Product or Service is, where applicable, the entity responsible for the
collection and use of your Personal Data. What is Personal Data? •
"Personal Data" is any information'as electronically or otherwise
recorded - that can be used to identify a person or that we can link directly to
an individual, such as name, address, email address, telephone number, or
credit card number, as applicable, and subject
to applicable laws. •
In limited circumstances, Personal Data may include information
considered sensitive in some jurisdictions, such as biometric information,
genetic information, medical and health information, financial account
information, geolocation, ethnic or racial origin, information concerning your
sex life or your sexual orientation, and other information. •
We will process any Personal Data we collect in accordance with
applicable law and as described in this Notice (unless, as explained above, a
separate policy or notice governs). In some circumstances, if you do not
provide us with your Personal Data, certain offerings may be unavailable to
you. Below is a high-level summary of the types of
Personal Data we may collect from you. Following that high-level summary is
additional detail and information on how we collect, process, and use Personal
Data and the potential recipients of your Personal Data, and how we have done
so in the preceding 12 months. Some jurisdictions require us to state the legal
bases for processing your Personal Data, which are included below, but please
note that not all jurisdictions may recognize all legal bases. Identity and contact information Other personal information Visual and audio information Technical information Commercial and financial information Professional and educational information Anonymized / de‑identified data This may include name, email, phone
number, etc. This may include age, gender, date of
birth, etc. This may include still images, video,
call recordings, etc. This may include Internet Protocol
(IP) address, browser, device type, etc. This
may include request documentation, financial transaction history, etc. This may include job title or
position, employer, etc. Data for which your individual
personal characteristics have been removed Users of Online Services, Visitors to our
Websites and Physical Locations, and Senders of Inquiries X X X X X Employment Candidates X X X X X Business Partners and Their Employees, Agents,
and Contractors X X X X X Children X X X Users of Online
Services, Visitors to Our Websites and Physical Locations, and Senders of
Inquiries We may process your
Personal Data when you: (1) visit our websites and our physical locations;
(2) submit inquiries to us both online (e.g., via email) or offline (e.g., by
written letters); (3) sign up for our newsletters or other informational or
marketing materials; and/or (4) register for, visit, or use our online
Products and Services. Examples of the
types of data we may process Identity and contact information, such as: • first
and last name • email
address • postal
address • phone
number • username
and password Other personal information, such as: • age • gender
• date
of birth Visual and audio information, such as: • still
images • video
(including via CCTV) • recordings
of your calls with our customer service representatives Technical Information, such as: • Internet
Protocol (IP) addresses (which may identify your general geographic location
or company) • browser
type and browser language • device
type • advertising
IDs associated with your device (such as Apple's Identifier for Advertising
(IDFA) or Android's Advertising ID (AAID)) • date
and time you use our Products and Services • Uniform
Resource Locators, or URLs (i.e., website addresses) visited prior to
arriving and after leaving our Products and Services • activity
on our Products and Services and referring websites or applications • data
collected from cookies or other similar technologies • geolocation
information Anonymized / De‑identified Data: • Anonymized
data is data for which your individual personal characteristics have been
removed such that you are not identified and the information is no longer
considered Personal Data under applicable data protection laws Where do we get the
data? • you
directly • your
devices • our
security systems (including CCTV) • third
parties Why we process the
data? • to
provide you with our Products and Services • to
communicate with you (about your inquiry) • to
administer our relationship with your organization • to
send you updates • to
identify and authenticate you • to
customize content for you • to
detect security incidents • to
protect against malicious or illegal activity • to
ensure the appropriate use of our Products and Services • to
improve our Products and Services • for
short-term, transient use • for
administrative purposes • for
marketing, internal research, and development • for
quality assurance and to assist in training and development of our
representatives The legal bases for
processing: • for
the purposes of our legitimate interests • in
preparation for or to perform a contract with you • in
circumstances where we have requested and received consent and for other
purposes that may be required or allowed by law Who receives the
data? • Company,
our affiliates, subsidiaries, and related companies • partners
that assist us in providing the Products or Services or help us improve our
marketing or administration Employment and Candidates We may process your
Personal Data when you apply or are a candidate for employment or
apprenticeship at Company. Examples of the
types of data we process Identity and contact information, such as: • first
and last name • company/employer • email
address • postal
address • phone
number • username
and password Other personal information, such as: • age • gender
• marital
status • disability • date
of birth Technical Information, such as: • Internet
Protocol (IP) addresses (which may identify your general geographic location
or company) • browser
type and browser language • device
type • advertising
IDs associated with your device (such as Apple's Identifier for Advertising
(IDFA) or Android's Advertising ID (AAID)) • date
and time you use our Products and Services • Uniform
Resource Locators, or URLs (i.e., website addresses) visited prior to
arriving and after leaving our Products and Services • activity
on our Products and Services and referring websites or applications • data
collected from cookies or other similar technologies • geolocation
information Professional and educational information, such as: • job
title or position • employer
• work
skills • employment
history • graduate
degrees • certifications
• specialized
training • responses
to surveys and questionnaires Anonymized / De‑identified Data: • Anonymized
data is data for which your individual personal characteristics have been
removed such that you are not identified and the information is no longer
considered Personal Data under applicable data protection laws Where do we get the
data? • you
directly • your
employer or principal • your
devices • our
business partners and other third parties
Why we process the
data? • to
communicate with you • to
identify and authenticate you • to
detect security incidents • to
protect against malicious or illegal activity • for
short-term, transient use • for
administrative purposes • for
marketing, internal research, and development The legal bases for
processing: • for
the purposes of our legitimate interests • in
preparation for or to perform a contract • to
comply with a legal obligation • in
circumstances where we have requested and received consent and for other
purposes that may be required or allowed by law Who receives the
data? • Company,
our affiliates, subsidiaries, and related companies • partners
that assist us in providing the Products or Services or help us improve our
marketing or administration Business Partners and Their Employees, Agents, and Contractors We may process your
Personal Data if you are an employee, agent, or contractor of a third party
with whom Company does business, hires as a service provider, or otherwise
partners with. Examples of the
types of data we process Identity and contact information, such as: • first
and last name • company/employer • email
address • postal
address • phone
number • username
and password Other personal information, such as: • age • gender
• disability • date
of birth Technical Information, such as: • Internet
Protocol (IP) addresses (which may identify your general geographic location
or company) • browser
type and browser language • device
type • advertising
IDs associated with your device (such as Apple's Identifier for Advertising
(IDFA) or Android's Advertising ID (AAID)) • date
and time you use our Products and Services • Uniform
Resource Locators, or URLs (i.e., website addresses) visited prior to
arriving and after leaving our Products and Services • activity
on our Products and Services and referring websites or applications • data
collected from cookies or other similar technologies • geolocation
information Commercial and financial information, such as: • Products
and Services purchased, obtained, or considered • request
documentation • customer
service records • financial
transaction history • financial
account number Anonymized / De‑identified Data: • Anonymized
data is data for which your individual personal characteristics have been
removed such that you are not identified and the information is no longer
considered Personal Data under applicable data protection laws Where do we get the
data? • you
directly • our
business partners and other third parties • your
employer or principal • your
devices Why we process the
data? • to
communicate with you (about your inquiry) • to
administer our relationship with your organization • to
send you updates • to
identify and authenticate you • to
detect security incidents • to
protect against malicious or illegal activity • for
short-term, transient use • for
administrative purposes • for
marketing, internal research, and development • to
provide you with our Products and Services • to
communicate with you • to
identify and authenticate you The legal bases for
processing: • for
the purposes of our legitimate interests • for
medical diagnosis and the provision of healthcare and treatment • in
the public interest • to
comply with a legal obligation • in
preparation for or to perform a contract • to
protect vital interests • to
ensure high standards of quality and safety of healthcare and medical devices
• in
circumstances where we have requested and received consent and for other
purposes that may be required or allowed by law Who receives the
data? • Company,
our affiliates, subsidiaries, and related companies • our
customers • partners
that assist us in providing the Products or Services or help us improve our
marketing or administration Children Company does not
knowingly collect, maintain, disclose, or otherwise process Personal Data
from minors below the age of 16 without the permission of such minor's
parents or legal guardians. Marketing Uses,
Cookies, and Other Activities To the extent
permitted by applicable law, including in accordance with your consent where
required by applicable law, we may engage in the following activities: •
We may use your contact
details to contact you to determine whether you would like to initiate a
business relationship with us or to send you marketing emails. If you do not
wish to receive such marketing emails, you may opt out by declining to receive
such emails when registering or in our subsequent communications by following
opt-out instructions included in the email or at other information collection
points on the Online Services. •
We may display
advertisements to you regarding Products and Services that we believe are
relevant to you based on your activities on the Online Services or on other web
or digital properties. Such advertisements may be shown on our Online Services
or the online services of others. We achieve this by using, and allowing third
parties (e.g., Facebook, LinkedIn) to use certain cookies, eTags,
pixels, web beacons, and other tracking technologies to track your activities
on our Online Services and other
online services. For more information about these activities and how to manage
or opt out of them, please see our Notice on Cookies. •
We may make customer
offers to you based on your activities across different Online Services,
including activities on other web or digital properties or your other
interactions with Company that are not via the Online Services (e.g., regional
offers based on the location of your office listed on order forms). •
We also perform
statistical analyses of the users of our Online Services to improve the
functionality, content, design, and navigation of the Online Services. Processing Using
Website Tracking On certain of our
websites, we use Google Analytics, to help us understand how users engage with
this and other of our websites. Google Analytics may track your activity on our
sites (i.e., the pages you have seen and the links you have clicked on) and
helps us measure how you interact with the content that we provide. This
information is used to compile reports and to help us improve the sites. The
reports we receive disclose website trends without identifying individual
visitors. Learn more about Google's
privacy practices, and exercise the opt-out
provided by Google by downloading the Google Analytics opt-out
browser add-on, or as described in our Notice
on Cookies. Most web browsers automatically
accept cookies, but if you prefer, you can edit your browser options to block
them in the future. The Help portion of the toolbar on most browsers will tell
you how to prevent your computer from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable cookies
altogether. We will honor such 'Do-Not-Track' requests. Interactive
Features of our Websites To the extent we
offer any public or group forums on our Products or Services, such as
newsfeeds, blogs, message boards, or similar tools ("Interactive Features"),
the posts or comments you make may be public and viewed by others. You should
use care before posting information about yourself, including Personal Data.
You acknowledge and understand that you have no expectation of privacy or
confidentiality in the content you submit to Interactive Features over the
Products and Services. Except when required to do so by applicable law, we
assume no obligation to remove Personal Data you post on our Products and
Services, and your disclosure of any Personal Data through the Interactive
Features is at your own risk. A cookie is a small piece of data (text file) that a
website - when visited by a user - asks your browser to store on your device in
order to remember information about you, such as your language preference or
login information. Those cookies are set by us and called first-party cookies.
We also use third-party cookies -- which are cookies from a domain different
than the domain of the website you are visiting - for our advertising and
marketing efforts. We also share and disclose some cookies with third-parties. More specifically, we use cookies and other tracking
technologies for the following purposes: •
Assisting you in navigation; •
Assisting in registration to our events, login, and
your ability to provide feedback; •
Analyzing your use of our products, services or
applications; •
Assisting with our promotional and marketing efforts.
(including behavioral advertising) The cookie preference tool, which you can click on at
the bottom of the Website contains a detailed list of the cookies we use on our
Website, and allows you to customize the cookies we
store for you. Our Website is scanned with our cookie
scanning tool regularly to maintain a list as accurate as possible. We classify
cookies in the following categories: •
Strictly Necessary Cookies •
Performance Cookies •
Functional Cookies •
Targeting Cookies Company does not knowingly collect,
maintain, disclose, or otherwise process Personal Data from minors below the
age of 16 without the permission of such minor's parents or legal guardians. If
you are a parent or guardian of a child under 16 years of age, and you believe
your child has provided us with Personal Data, please contact us by following
instructions at the "Contact Us" section below. Third-Party Service
Providers Third-party service
providers acting on our behalf must execute agreements including
confidentiality requirements and will only process Personal Data as necessary
to perform their functions in a manner consistent with this Notice, other
applicable privacy notices, and as explicitly permitted or required by
applicable laws, rules, and regulations. Our third-party service providers may
be located in the United States and other jurisdictions. Combination of Data
With Data Received from Third Parties We may combine
information we collect, whether Personal Data or not, with Personal Data that
we may obtain from third parties. Links to Other
Websites Our Products or
Services may contain links to other websites, applications, products, or
services that are not owned or operated by Company, such as social media
websites and applications like Facebook and Twitter. You should carefully
review the privacy policies and practices of other websites, products, and
services as we cannot control and are not responsible for privacy policies,
notices, or practices of third-party websites, applications, products, and
services. Please
note that in many circumstances, we cannot effectively do business with you
without processing some Personal Data about you (e.g., your contact
information). For example, when you contact customer service representatives,
we may require you to provide information to authenticate your identity to
assist you with your request. If you are unable to provide this information, we
may be unable to process your request. You
may have a right under your area's data protection law to the following rights
with respect to some or all of your Personal Data: •
To request access to your
Personal Data; •
To request that we rectify
or erase your Personal Data; •
To request that we
restrict or block the processing of your Personal Data (including to object to
the sharing of your Personal Data under other relevant laws); o This
includes the right to opt-out of solicitations; •
To provide your Personal
Data directly to another organization,
i.e., a right to data portability; •
When we previously
obtained your consent, to withdraw consent to processing. If you wish to exercise any of your
rights, have questions regarding this Privacy Notice, or any other queries,
complaints or concerns regarding your Personal Data, you can contact consumercare_ca@rb.com or
1-800-888-0192.
You can also make a request with respect to your Personal Data by completing
the form located here. We will make reasonable efforts to
respond promptly to your requests in accordance with applicable laws. We may, after
receiving your request, require additional information from you to honor the request and verify your identity. Please be aware
that we may be unable to afford these rights to you under certain
circumstances, such as if we are legally prevented from doing so. We offer a variety of rewards programs and
sweepstakes. To the extent applicable, you may be entitled to know the nature
of these financial incentives and how we value your Personal Data collected
from these programs. Through these offerings, consumers provide us with some Personal
Data when they opt-in to our programs. There is no obligation to opt-in and
consumers can opt-out at any time. If you join a rewards program, we use the Personal
Data that you provide to better engage with you. Generally, we do not assign
monetary or other value to your Personal Data. We may award you with points for
signing up for a program or participating in events. Those points can be put
towards product purchases. We do not assign points based on the sharing of Personal
Data. We would calculate the value of your Personal Data to our business as
equal to the value of any financial incentives that you may have received
through the programs. You can opt-in to, or opt-out of, our programs at any
time through the same means they are offered or by contacting us at consumercare_ca@rb.com. Please
be aware that Personal Data we collect and process may be transferred and
maintained outside your state, province, country, or other jurisdiction where
the privacy laws may not be as protective as those in your location, including
the United States. Company has put in place lawful transfer mechanisms and
adequate safeguards, in accordance with applicable legal requirements, to
protect your Personal Data. While such information is outside of your jurisdiction
of residence, it is subject to the laws of the jurisdiction in which it is held
and may be subject to disclosure to the governments, courts or law enforcement,
or regulatory agencies of such other jurisdiction, pursuant to the laws of such
jurisdiction. Personal data collected
from Quebec, for example, may be transferred outside of Canada with adequate
protections and safeguards in place, which are equivalent or stronger to
storage in Canada. Consistent with applicable laws and requirements, Company has
put in place physical, technical, and administrative safeguards to help protect
Personal Data from loss, misuse, alteration, theft, unauthorized access, and
unauthorized disclosure consistent with legal obligations and industry
practices. However, as is the case with all websites, applications, products,
and services, we unfortunately are not able to guarantee security for data
collected through our Products and Services. In addition, it is your responsibility
to safeguard any passwords, ID numbers, or similar individual information
associated with your use of the Products and Services. We
generally retain Personal Data for as long as needed for the specific business
purpose or purposes for which it was collected. In some cases, we may be
required to retain Personal Data for a longer period of time by law or for
other necessary business purposes. Whenever possible, we aim to anonymize the
information or remove unnecessary identifiers from records that we may need to
keep for periods beyond the specified retention period. We reserve the
right to change this Notice from time to time. We will alert you when changes
have been made by indicating the date this Notice was last updated as the date
the Notice became effective or as otherwise may be required by law. It is
recommended that you periodically revisit this Notice to learn of any changes. We will make reasonable efforts to
respond promptly to your requests in accordance with applicable laws. We may,
after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware
that we may be unable to afford these rights to you under certain
circumstances, such as if we are legally prevented from doing so. If you have
any questions about our privacy practices, please contact us at consumercare_ca@rb.com,
1-800-888-0192 or write to us at: Reckitt
Benckiser, Turner House, 101-103 Bath Road, Slough, Berkshire, SL13UH,
UK, Attn: Privacy Officer All
information you provide in any written communication will also be covered by
this policy. 
Company Privacy Notice
Who We Are
Company's
Privacy Principles
The Purpose and Reach of this Privacy Notice
Information Collected
Marketing, Cookies, and Tracking
Notice on Cookies
Children's Data
Third Parties
Your
Rights Regarding Your Personal Data
Rewards
Programs
International Transfers of Personal Data
Safeguarding Information
How Long Your Personal Data Will Be Retained
Changes to This Privacy Notice
Contact Us